How To Fix CRM_PRODUCT_I409 - Value &1 not available in product group 4

CRM_PRODUCT_I409 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 409

• Message text: Value &1 not available in product group 4

What causes this issue?

Value &V1& does not exist in product group 4

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If this error message occurs when downloading from the OLTP R/3 system,
it means that the Customizing settings in the OLTP R/3 system do not
match the settings in the CRM system. Check the following entries in the
IMG:
OLTP, material group
<ZK>Logistics: General -> Basic Data Logistics: Material Master ->
Material -> Sales-Relevant Data -> Define Material Groups</>
CRM, product group
<ZK>Customer Relationship Management -> Master Data -> Product ->
Special Transactions for Sales Contracts -> Define Product Groups</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_I409 - Details

• The SAP error message CRM_PRODUCT_I409 indicates that a specific value (represented by &1) is not available in the specified product group (in this case, product group 4). This error typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with product hierarchies or classifications.
  
  Cause:
  
  Missing Product Assignment: The product you are trying to work with is not assigned to the specified product group (product group 4).
  Incorrect Product Group: The product group you are referencing may not be correctly defined or may not include the product you are trying to use.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the product master or product group definitions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the product group or its associated products.
  
  
  Solution:
  
  Check Product Assignment: Verify that the product in question