How To Fix CRM_PRODUCT_I407 - Value &1 not available in product group 3


CRM_PRODUCT_I407 - Overview

  • Message type: E = Error

  • Message class: CRM_PRODUCT_I - Product Data Message Class

  • Message number: 407

  • Message text: Value &1 not available in product group 3

  • Show details Hide details
  • What causes this issue?

    Value &V1& does not exist in product 3

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    How to fix this error?

    If this error mesage occurs when downloading from the OLTP R/3 system,
    it means that the Customizing settings in the OLTP R/3 system do not
    match the settings in the CRM system. Check the following entries in the
    IMG:
    OLTP, material group
    <ZK>Logistics: General -> Basic Data Logistics: Material Master ->
    Material -> Sales-Relevant Data -> Define Material Groups</>
    CRM, product group
    <ZK>Customer Relationship Management -> Master Data -> Product ->
    Special Settings for Sales Transactions -> Define Product Groups</>

    Procedure for System Administrators



    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_I407 - Value &1 not available in product group 3 ?
    The SAP error message CRM_PRODUCT_I407, which states "Value &1 not available in product group 3," typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module. This error indicates that a specific value (represented by &1) is not available or not valid for the specified product group (in this case, product group 3).
    
    Cause: Missing Data: The value you are trying to use may not be defined in the product group. This could happen if the product group has not been properly configured or if the value has not been assigned to that group. Incorrect Configuration: The product group may not be set up correctly in the system, leading to the unavailability of certain values. Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the value from being recognized in the specified product group.
    Solution: Check Product Group Configuration: Navigate to the product group configuration in

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