How To Fix CRM_PRODUCT_I407 - Value &1 not available in product group 3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 407

• Message text: Value &1 not available in product group 3

What causes this issue?

Value &V1& does not exist in product 3

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If this error mesage occurs when downloading from the OLTP R/3 system,
it means that the Customizing settings in the OLTP R/3 system do not
match the settings in the CRM system. Check the following entries in the
IMG:
OLTP, material group
<ZK>Logistics: General -> Basic Data Logistics: Material Master ->
Material -> Sales-Relevant Data -> Define Material Groups</>
CRM, product group
<ZK>Customer Relationship Management -> Master Data -> Product ->
Special Settings for Sales Transactions -> Define Product Groups</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I407 - Value &1 not available in product group 3 ?

  The SAP error message CRM_PRODUCT_I407, which states "Value &1 not available in product group 3," typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module. This error indicates that a specific value (represented by &1) is not available or not valid for the specified product group (in this case, product group 3).
  Cause:
  
  Missing Data: The value you are trying to use may not be defined in the product group. This could happen if the product group has not been properly configured or if the value has not been assigned to that group.
  Incorrect Configuration: The product group may not be set up correctly in the system, leading to the unavailability of certain values.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the value from being recognized in the specified product group.
  
  Solution:
  
  
  Check Product Group Configuration:
  
  Navigate to the product group configuration in SAP and verify that the value you are trying to use is indeed assigned to product group 3.
  If the value is missing, you may need to add it to the product group.
  
  
  
  Review Master Data:
  
  Ensure that the master data for the product and its attributes is complete and correctly maintained.
  Check if the value is defined in the relevant tables (e.g., product master data tables).
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or configuration guides related to product groups and attributes to ensure that you are following the correct procedures.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the product and its attributes.
  You can also use MM02 to check the material master data if applicable.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to product management in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in diagnosing the issue.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.