How To Fix CRM_PRODUCT_I404 - No description available for product group 1 &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 404

• Message text: No description available for product group 1 &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I404 - No description available for product group 1 &1 ?

  The SAP error message CRM_PRODUCT_I404, which states "No description available for product group 1 &1," typically indicates that the system is unable to find a description for a specified product group in the CRM system. This can occur for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Data: The product group may not have been defined properly in the system, or the description for that product group is missing.
  Configuration Issues: There may be issues with the configuration of product groups in the SAP CRM system.
  Authorization Issues: The user may not have the necessary permissions to view the product group descriptions.
  Data Synchronization: If the product group data is supposed to be synchronized from another system (like SAP ERP), there may be issues with the data transfer.
  
  Solutions:
  
  
  Check Product Group Configuration:
  
  Navigate to the product group configuration in the SAP CRM system.
  Ensure that the product group in question is defined and that a description is provided.
  
  
  
  Maintain Product Group Descriptions:
  
  If the product group exists but lacks a description, you can add or update the description in the relevant configuration settings.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access product group information. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  
  Data Synchronization:
  
  If the product group data is supposed to be synchronized from another system, check the data transfer logs for any errors or issues.
  Ensure that the data is correctly transferred and that there are no discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing product groups and their descriptions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view or manage product-related data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Custom Development: If your organization has custom developments related to product groups, ensure that they are functioning correctly and not causing the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PRODUCT_I404 error message.