How To Fix CRM_PRODUCT_FINANCE2003 - The "Term from" value must be less than "Term to"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT_FINANCE2 - Messages for Financing Product (New Set Types in 4.0)

  • Message number: 003

  • Message text: The "Term from" value must be less than "Term to"

  • Show details Hide details
  • What causes this issue?

    You entered an interval for the term in which the lower limit, <ZK>Term
    from</>, is greater than the upper limit, <ZK>Term to</>. This is not
    supported.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Change the interval for the term such that the lower limit is less than
    the upper limit.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE2003 - The "Term from" value must be less than "Term to" ?

    The SAP error message CRM_PRODUCT_FINANCE2003 indicates that there is an issue with the "Term from" and "Term to" values in a financial context, typically related to product or pricing conditions in SAP CRM (Customer Relationship Management). This error occurs when the "Term from" value is greater than or equal to the "Term to" value, which is logically incorrect as it implies that a term cannot start after it ends.

    Cause:

    1. Incorrect Data Entry: The most common cause is that the user has entered the "Term from" date or value incorrectly, making it greater than or equal to the "Term to" date or value.
    2. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or errors in the data that lead to this issue.
    3. Configuration Errors: There may be issues in the configuration of the pricing or product conditions that lead to this error.

    Solution:

    1. Check Input Values: Review the values entered for "Term from" and "Term to". Ensure that the "Term from" value is indeed less than the "Term to" value.
    2. Correct Data: If you find that the values are incorrect, update them accordingly. Make sure to save the changes after correcting the values.
    3. Review Data Migration: If this error arises after a data migration, check the source data for inconsistencies and correct them in the SAP system.
    4. Consult Documentation: If you are unsure about the correct values, refer to the relevant SAP documentation or consult with a functional consultant who specializes in SAP CRM.
    5. Testing: After making corrections, test the changes to ensure that the error no longer appears and that the system behaves as expected.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRM-related transaction codes for product management.
    • User Roles: Ensure that the user has the appropriate permissions to make changes to the product or pricing conditions.
    • Training: If this error is common among users, consider providing training on how to correctly enter and manage term values in the system.

    By following these steps, you should be able to resolve the CRM_PRODUCT_FINANCE2003 error and ensure that your term values are correctly configured in SAP.

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