How To Fix CRM_PRODUCT_FINANCE2002 - You cannot select a term interval as the default value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE2 - Messages for Financing Product (New Set Types in 4.0)

• Message number: 002

• Message text: You cannot select a term interval as the default value

What causes this issue?

You selected an interval as the default value for the term. This is not
supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a single value as the default value for the term.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE2002 - You cannot select a term interval as the default value ?

  The SAP error message CRM_PRODUCT_FINANCE2002 indicates that there is an issue with selecting a term interval as the default value in the context of product finance in SAP CRM. This error typically arises when the system is unable to determine a valid term interval for a financial product or service.
  Cause:
  
  Missing Configuration: The term intervals may not be properly configured in the system. This could be due to missing entries in the relevant customizing settings.
  Inconsistent Data: There may be inconsistencies in the data related to the financial products or services, such as missing or incorrect term interval definitions.
  Authorization Issues: The user may not have the necessary authorizations to select or modify term intervals.
  Business Rules: The business rules defined in the system may not allow for the selection of a term interval as a default value under certain conditions.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for financial products in SAP CRM.
  Ensure that the term intervals are defined correctly and that there are no missing entries.
  Verify that the term intervals are assigned to the relevant product categories.
  
  
  
  Data Consistency:
  
  Review the data related to the financial products to ensure that all necessary fields are populated correctly.
  Check for any inconsistencies or missing data that could lead to this error.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to select and modify term intervals.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Review Business Rules:
  
  Check the business rules defined in the system to see if there are any restrictions on selecting term intervals as default values.
  If necessary, adjust the rules to allow for the selection of term intervals.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring term intervals and resolving related errors.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE16 for data browsing to investigate the issue further.
  SAP Community: Consider checking the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.