How To Fix CRM_PRODUCT_FINANCE2001 - Only one entry may be selected as the default term


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT_FINANCE2 - Messages for Financing Product (New Set Types in 4.0)

  • Message number: 001

  • Message text: Only one entry may be selected as the default term

  • Show details Hide details
  • What causes this issue?

    Several entries have been flagged as default values for the term. This
    is not possible, however. A lease quotation is always initially created
    with the default term. You can then change the term to any other term
    defined in the financing product within the lease quotation.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Flag exactly one term as the default value.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE2001 - Only one entry may be selected as the default term ?

    The SAP error message CRM_PRODUCT_FINANCE2001 indicates that there is an issue with the default term selection in the context of product finance in the SAP CRM system. This error typically arises when multiple entries are marked as default terms, which is not allowed. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Multiple Default Terms: The primary cause of this error is that there are multiple entries in the system that have been marked as the default term for a product. The system expects only one entry to be designated as the default.

    2. Data Entry Error: During the data entry process, users may inadvertently mark more than one term as default.

    3. Configuration Issues: There may be issues in the configuration settings that allow multiple terms to be set as default.

    Solution:

    1. Review Default Terms:

      • Navigate to the relevant product in the SAP CRM system.
      • Check the list of terms associated with the product.
      • Identify all entries that are marked as default.
    2. Adjust Default Settings:

      • Ensure that only one term is marked as the default. You can do this by unchecking the default option for all but one of the terms.
      • Save the changes.
    3. Data Consistency Check:

      • After making changes, perform a consistency check to ensure that the data is correctly updated and that there are no lingering issues.
    4. Configuration Review:

      • If the issue persists, review the configuration settings related to product finance terms in the SAP system. Ensure that the settings enforce the rule of having only one default term.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on managing product finance terms.
    6. User Training:

      • If this error is frequently encountered, consider providing training to users on how to properly set default terms to avoid future occurrences.

    Related Information:

    • SAP Notes:
    • Do you have any question about this error?


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