How To Fix CRM_PRODUCT_FINANCE140 - Reference interest &1 not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 140

• Message text: Reference interest &1 not defined in Customizing

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

For account origination, define the reference interest rate in IMG
activity <DS:SIMG.CRMV_FS_REFZPR>Edit Reference Interest Rate</>.
For leasing, define the reference interest rate in IMG activity
<DS:SIMG.CRM_FIN_REFINT>Edit Reference Interest Rates</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE140 - Reference interest &1 not defined in Customizing ?

  The SAP error message "CRM_PRODUCT_FINANCE140: Reference interest &1 not defined in Customizing" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the configuration of financial products or pricing conditions. This error indicates that a specific reference interest rate, which is expected to be defined in the system, is not found in the Customizing settings.
  Cause:
  
  Missing Configuration: The reference interest rate (denoted by &1 in the error message) has not been defined in the Customizing settings of the SAP system.
  Incorrect Input: The reference interest rate might have been incorrectly entered or referenced in a transaction or configuration.
  Transport Issues: If the configuration was recently transported from another system, it might not have been included or activated properly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for financial products or pricing conditions.
  Look for the configuration related to reference interest rates. This is usually found under:
  
  CRM -> Product Management -> Product Financials -> Define Reference Interest Rates.
  
  
  Ensure that the reference interest rate indicated by &1 is defined and active.
  
  
  
  Define the Missing Reference Interest:
  
  If the reference interest rate is not defined, create a new entry for it.
  Ensure that all necessary details (like currency, validity period, etc.) are filled in correctly.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, verify that the transport request included all necessary objects.
  Check if the configuration is active in the target system.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for any specific requirements or additional settings that may be needed for the reference interest rates.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction or process that triggered the error to ensure that it is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for Customizing, SE11 for data dictionary, and SE80 for object navigator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes in the Customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.