How To Fix CRM_PRODUCT_FINANCE137 - No Customizing entry exists for useful life of device classes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 137

• Message text: No Customizing entry exists for useful life of device classes

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Go to Customizing for <ZK>Leasing and Asset Management</>, IMG activity
<DS:SIMG.CRMVC_DEVTYPEGR>Define Device Classes</>, and add the
appropriate entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE137 - No Customizing entry exists for useful life of device classes ?

  The SAP error message CRM_PRODUCT_FINANCE137 indicates that there is no customizing entry for the useful life of device classes in the system. This error typically arises in the context of product management and financial aspects of device classes in SAP CRM (Customer Relationship Management).
  Cause:
  The error occurs when the system attempts to access or calculate the useful life of a device class, but there is no corresponding entry in the customizing settings. This can happen due to:
  
  Missing Configuration: The necessary customizing settings for the useful life of device classes have not been defined in the system.
  Incorrect Device Class: The device class being referenced may not be correctly set up or may not exist in the system.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to the relevant path for device classes and useful life settings. This is typically found under:
  SAP Customizing Implementation Guide -> Cross-Application Components -> Product Management -> Product Structure -> Define Device Classes
  
  Ensure that there is an entry for the useful life of the device classes you are working with.
  
  
  
  Create or Update Entries:
  
  If there is no entry for the required device class, create a new entry specifying the useful life.
  If an entry exists but is incorrect, update it with the correct useful life value.
  
  
  
  Check Device Class Configuration:
  
  Verify that the device class you are trying to use is correctly configured and exists in the system.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  Transport Requests:
  
  If the customizing settings were supposed to be transported from another system, check the transport requests to ensure they were completed successfully.
  If necessary, re-transport the relevant customizing settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring device classes and useful life settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_FINANCE137 error and ensure that your device classes are properly configured in SAP.