How To Fix CRM_PRODUCT_FINANCE035 - No entries exist for device type groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 035

• Message text: No entries exist for device type groups

What causes this issue?

In Customizing table CRMC_DEVTYPEGR, there is no entry for device type
groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the missing entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE035 - No entries exist for device type groups ?

  The SAP error message CRM_PRODUCT_FINANCE035 indicates that there are no entries for the specified device type groups in the system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with product and financial data, particularly in scenarios involving device management or product configuration.
  Cause:
  
  Missing Configuration: The device type groups may not have been configured in the system. This can happen if the necessary entries were not created during the initial setup or if they were deleted or not transported correctly.
  Incorrect Data Entry: The error may occur if the user is trying to access or process a device type group that does not exist or is misspelled.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the device type groups, leading to the perception that no entries exist.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP to verify if the device type groups are defined.
  Use transaction codes like SPRO to access the configuration settings and check under the relevant sections for device management or product configuration.
  
  
  
  Create Missing Entries:
  
  If the device type groups are indeed missing, you may need to create them. This can typically be done in the configuration settings where you define device types and their associated groups.
  
  
  
  Verify Data Entry:
  
  Double-check the input data for any typos or incorrect entries. Ensure that the device type group you are trying to access is correctly spelled and exists in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the device type groups. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring device type groups and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to investigate the underlying tables and configurations.
  SAP Notes: Search for SAP Notes related to CRM_PRODUCT_FINANCE035 for any specific fixes or updates provided by SAP.
  Documentation: Review SAP Help Portal for detailed documentation on device management and product configuration in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.