How To Fix CRM_PRODUCT_FINANCE033 - No entries exist for residual value product groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 033

• Message text: No entries exist for residual value product groups

What causes this issue?

In Customizing table CRMC_RESIDPRGR, there is no entry for residual
value product groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the missing entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE033 - No entries exist for residual value product groups ?

  The SAP error message CRM_PRODUCT_FINANCE033 indicates that there are no entries for residual value product groups in the system. This error typically arises in the context of product finance management within SAP CRM (Customer Relationship Management) when trying to process or analyze products that are expected to have residual value.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for residual value product groups has not been set up in the system. This could mean that the relevant product groups have not been defined in the system.
  Data Inconsistency: There may be inconsistencies or missing data in the master data related to product groups, which can lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the relevant product groups.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for product groups in SAP. Ensure that the residual value product groups are defined correctly.
  You can check this in the customizing settings under SPRO ? SAP Customizing Implementation Guide ? CRM ? Product Management ? Define Product Groups.
  If the necessary entries do not exist, you will need to create them.
  
  
  
  Review Master Data:
  
  Check the master data for the products you are working with. Ensure that they are assigned to the correct product groups and that all necessary attributes are filled out.
  You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to review the product data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product groups. This can be checked with your SAP security team or by reviewing the user roles assigned.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any additional insights or specific steps that may be required for your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM_PRODUCT_FINANCE033 in the SAP Support Portal for any known issues or fixes.
  Training and Documentation: Consider reviewing training materials or documentation on product finance management in SAP CRM to better understand the configuration and data requirements.
  
  By following these steps, you should be able to resolve the error and ensure that your product groups are correctly configured for residual value processing.