How To Fix CRM_PRODUCT037 - Invalid letters or characters have been entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

  • Message number: 037

  • Message text: Invalid letters or characters have been entered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT037 - Invalid letters or characters have been entered ?

    The SAP error message CRM_PRODUCT037 indicates that invalid letters or characters have been entered in a field related to product data in the SAP CRM system. This error typically occurs when the input does not conform to the expected format or character set defined for that field.

    Cause:

    1. Invalid Characters: The input may contain special characters, symbols, or letters that are not allowed in the specific field.
    2. Field Length: The input may exceed the maximum length allowed for that field.
    3. Data Type Mismatch: The input may not match the expected data type (e.g., entering text in a numeric field).
    4. Configuration Issues: There may be specific configurations or validations set up in the system that restrict certain inputs.

    Solution:

    1. Check Input: Review the data you are trying to enter and ensure that it only contains valid characters. Remove any special characters or symbols that are not permitted.
    2. Field Length: Ensure that the input does not exceed the maximum length defined for the field. If it does, truncate the input to fit within the allowed length.
    3. Data Type: Verify that the data type of the input matches the expected type for the field. For example, if the field expects a number, ensure that you are not entering text.
    4. Consult Documentation: Refer to the SAP documentation or field help to understand the specific requirements for the field you are trying to populate.
    5. System Configuration: If you suspect that there are custom validations or configurations causing the issue, consult with your SAP administrator or technical team to review the settings.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to navigate to the relevant product data and check for issues.
    • Field Help: Use the F1 help function in SAP to get more information about the specific field and its requirements.
    • Testing: If possible, test the input in a development or test environment to identify the exact cause of the error without affecting production data.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_PRODUCT037 error in SAP.

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