How To Fix CRM_PRODUCT035 - Select corresponding operating system for operating system version


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

  • Message number: 035

  • Message text: Select corresponding operating system for operating system version

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT035 - Select corresponding operating system for operating system version ?

    The SAP error message CRM_PRODUCT035 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the selection of an operating system and its corresponding version during the configuration or maintenance of products. This error indicates that the system is unable to find a valid operating system that corresponds to the specified version.

    Cause:

    1. Missing Configuration: The operating system or its version may not be configured correctly in the system.
    2. Data Inconsistency: There may be inconsistencies in the data related to operating systems and their versions in the SAP system.
    3. Authorization Issues: The user may not have the necessary authorizations to view or select the operating system.
    4. Incorrect Input: The user may have entered an invalid or unsupported operating system version.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant configuration settings in SAP to ensure that the operating systems and their versions are correctly defined.
      • Use transaction codes like SPRO to access the configuration settings and verify the entries under the relevant sections.
    2. Data Maintenance:

      • Ensure that the operating system and its version are maintained in the system. You can do this by checking the relevant tables (e.g., TCRM_OS for operating systems).
      • If necessary, add the missing operating system or version using the appropriate transaction.
    3. Review Authorizations:

      • Check if the user has the necessary authorizations to access and select the operating system. If not, work with your SAP security team to grant the required permissions.
    4. Input Validation:

      • Double-check the input values for the operating system and version to ensure they are correct and supported by the system.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on configuring operating systems and versions in your version of SAP CRM.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to product management and configuration in SAP CRM.
    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have taken.

    By following these steps, you should be able to resolve the CRM_PRODUCT035 error and ensure that the operating system and its version are correctly configured in your SAP system.

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