How To Fix CRM_PRODUCT016 - First &1 of &2 entries are displayed; Refine the search criteria


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

  • Message number: 016

  • Message text: First &1 of &2 entries are displayed; Refine the search criteria

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT016 - First &1 of &2 entries are displayed; Refine the search criteria ?

    The SAP error message CRM_PRODUCT016 indicates that the system has found a limited number of entries based on the search criteria you provided. Specifically, it states that "First &1 of &2 entries are displayed; Refine the search criteria." This message typically occurs in the context of searching for products or services in the SAP CRM system.

    Cause:

    1. Broad Search Criteria: The search criteria you entered may be too broad, resulting in a large number of potential matches.
    2. Performance Optimization: SAP limits the number of entries displayed to optimize performance and user experience, especially if the result set is large.
    3. Data Volume: There may be a significant amount of data in the system, and the default settings may restrict the number of entries shown to avoid overwhelming the user.

    Solution:

    1. Refine Search Criteria: Modify your search parameters to be more specific. This could involve:

      • Adding more filters (e.g., product category, status, or other attributes).
      • Using specific keywords or codes that are more likely to yield the desired results.
    2. Check User Settings: Sometimes, user-specific settings or system configurations may limit the number of entries displayed. Check if there are any settings that can be adjusted.

    3. Pagination: If the system supports it, look for options to navigate through pages of results. There may be a "Next" button or similar functionality to view additional entries.

    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on effective search strategies within the CRM module.

    5. Contact Support: If you continue to experience issues or if the message appears unexpectedly, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • User Training: Ensure that users are trained on how to effectively use the search functionality within SAP CRM to minimize the occurrence of this message.
    • System Configuration: Review system configuration settings related to search functionalities, as these can sometimes be adjusted to better suit user needs.

    By refining your search criteria and following the above suggestions, you should be able to resolve the CRM_PRODUCT016 error and retrieve the desired product entries.

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