How To Fix CRM_PRODUCT018 - More than one alternative ID type was specified in the search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

• Message number: 018

• Message text: More than one alternative ID type was specified in the search

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT018 - More than one alternative ID type was specified in the search ?

  The SAP error message CRM_PRODUCT018 indicates that more than one alternative ID type was specified in a search operation, which is not allowed. This error typically occurs in the context of searching for products in the SAP CRM system when multiple identifiers are provided, leading to ambiguity in the search criteria.
  Cause:
  The error is caused by the following scenarios:
  
  Multiple Alternative ID Types: The search query includes more than one alternative ID type (e.g., both material number and customer-specific ID) which confuses the system.
  Incorrect Configuration: The system may be incorrectly configured to allow multiple alternative ID types in a single search.
  User Input Error: The user may have inadvertently entered multiple identifiers in the search fields.
  
  Solution:
  To resolve the CRM_PRODUCT018 error, you can take the following steps:
  
  
  Review Search Criteria:
  
  Ensure that only one alternative ID type is specified in the search. For example, if you are searching by material number, do not include customer-specific IDs or other identifiers in the same search.
  
  
  
  Modify Search Parameters:
  
  If you are using a search function in a custom program or transaction, modify the parameters to ensure that only one type of alternative ID is passed to the search function.
  
  
  
  Check Configuration:
  
  If you have access to the configuration settings, check the settings related to product search and alternative ID types. Ensure that the system is set up to handle searches correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to properly structure search queries in the CRM system.
  
  
  
  User Training:
  
  If the issue is recurring due to user input, consider providing training or guidelines on how to perform searches correctly in the SAP CRM system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to product management in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H, which may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT018 error and perform your product searches successfully.