How To Fix CRM_PRODUCT015 - Search criterion &1 is too broad; Refine the search criterion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

  • Message number: 015

  • Message text: Search criterion &1 is too broad; Refine the search criterion

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT015 - Search criterion &1 is too broad; Refine the search criterion ?

    The SAP error message CRM_PRODUCT015 indicates that the search criterion you have entered is too broad, which means that the system is unable to process the search request due to an excessive number of potential results. This typically occurs in the context of searching for products in the SAP CRM system.

    Cause:

    1. Broad Search Criteria: The search parameters you have provided are too general, leading to a large number of potential matches. For example, if you are searching for products without specifying enough details (like product type, category, or specific attributes), the system may return too many results.
    2. Missing Filters: If you have not applied sufficient filters or constraints to narrow down the search, the system will prompt you to refine your criteria.
    3. Data Volume: In systems with a large volume of product data, broad searches can lead to performance issues, prompting the system to restrict such queries.

    Solution:

    1. Refine Search Criteria: Modify your search parameters to be more specific. This could involve:

      • Adding more specific attributes (e.g., product category, status, or other relevant fields).
      • Using wildcards or specific values that limit the search scope.
      • Combining multiple search fields to narrow down the results.
    2. Use Advanced Search Options: If available, utilize advanced search features that allow you to set multiple criteria and filters to refine your search.

    3. Check for Mandatory Fields: Ensure that you are filling in all mandatory fields that may help in narrowing down the search results.

    4. Consult Documentation: Refer to the SAP documentation or help resources for guidance on effective search practices within the CRM module.

    5. Seek Help from IT Support: If you continue to experience issues, consider reaching out to your SAP support team or IT department for assistance. They may be able to provide insights specific to your system configuration.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Training: Consider training sessions for users on how to effectively use the search functionality within SAP CRM to avoid broad searches.
    • Performance Considerations: Understand that broad searches can impact system performance, and it is generally best practice to use specific criteria to ensure efficient data retrieval.

    By refining your search criteria and utilizing the available tools and resources, you should be able to resolve the CRM_PRODUCT015 error and successfully retrieve the desired product information.

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