How To Fix CRM_PRIDOC_COM006 - Pricing document cannot be saved - obsolete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRIDOC_COM - Pricing Call

• Message number: 006

• Message text: Pricing document cannot be saved - obsolete

What causes this issue?

Conditions could not be saved when you last saved the current document.
Possible cause: The IPC was not available at this time.

System Response

The document was saved without saving the conditions.

How to fix this error?

Execute this message in order to update all prices. Manual conditions
that had been entered when you last saved, are no longer available. If
necessary, check the conditions.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRIDOC_COM006 - Pricing document cannot be saved - obsolete ?

  The SAP error message CRM_PRIDOC_COM006 indicates that a pricing document cannot be saved because it is considered obsolete. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues related to the pricing conditions or the status of the pricing document.
  Causes:
  
  Obsolete Pricing Conditions: The pricing document may reference pricing conditions that are no longer valid or have been marked as obsolete in the system.
  Document Status: The pricing document might be in a status that does not allow it to be saved, such as being locked or in a state of inconsistency.
  Configuration Issues: There may be configuration settings in the pricing procedure that are not aligned with the current business requirements or have not been updated.
  Data Inconsistencies: There could be inconsistencies in the data related to the pricing document, such as missing or incorrect entries in the condition records.
  
  Solutions:
  
  Check Pricing Conditions: Review the pricing conditions associated with the document. Ensure that all conditions are valid and active. You can do this by navigating to the condition records in the pricing procedure.
  Update Document Status: If the document is in a locked or inconsistent state, try to unlock it or resolve any inconsistencies. This may involve checking for any related documents or transactions that are affecting its status.
  Review Configuration: Check the configuration of the pricing procedure in the SAP system. Ensure that all necessary settings are correctly defined and that there are no obsolete entries.
  Recreate the Document: If the document is irreparably corrupted or obsolete, consider recreating the pricing document from scratch, ensuring that all conditions and data are current and valid.
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VK11 (Create Condition), VK12 (Change Condition), or VK13 (Display Condition) to manage pricing conditions.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the error and identify the root cause.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details about the pricing document.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.