How To Fix CRM_PRIDOC_COM002 - Price agreements are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRIDOC_COM - Pricing Call

• Message number: 002

• Message text: Price agreements are incorrect

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRIDOC_COM002 - Price agreements are incorrect ?

  The SAP error message CRM_PRIDOC_COM002, which indicates that "Price agreements are incorrect," typically arises in the context of pricing and conditions in the SAP Customer Relationship Management (CRM) module. This error can occur during various processes, such as sales order creation, quotation processing, or contract management, where pricing agreements are expected to be valid and correctly configured.
  Causes:
  
  Invalid or Expired Price Agreements: The price agreements or conditions may have expired or are not valid for the specific customer or material.
  Missing Conditions: The required pricing conditions may not be maintained in the system for the relevant sales area, customer, or product.
  Incorrect Validity Dates: The validity dates for the price agreements may not align with the current date or the date of the transaction.
  Configuration Issues: There may be issues with the configuration of pricing procedures or condition records in the system.
  Master Data Issues: Problems with customer master data or material master data can lead to incorrect pricing agreements.
  
  Solutions:
  
  Check Price Agreements: Review the price agreements in the system to ensure they are valid and active. You can do this by navigating to the relevant transaction (e.g., transaction code VK13 for condition records).
  Update Validity Dates: If the price agreements are expired, update the validity dates to ensure they cover the transaction date.
  Maintain Missing Conditions: If certain pricing conditions are missing, create or update the necessary condition records to include the required pricing agreements.
  Review Configuration: Check the pricing procedure configuration in the system to ensure it is set up correctly for the relevant sales area and transaction type.
  Validate Master Data: Ensure that the customer and material master data are correctly maintained and that they correspond to the pricing agreements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on pricing agreements and conditions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing pricing conditions.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify pricing conditions.
  Testing: After making changes, perform testing to ensure that the error is resolved and that pricing is applied correctly in transactions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM pricing.