How To Fix CRM_PRIDOC_COM000 - *************** Pricing-related messages ************

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRIDOC_COM - Pricing Call

• Message number: 000

• Message text: *************** Pricing-related messages ************

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRIDOC_COM000 - *************** Pricing-related messages ************ ?

  The SAP error message CRM_PRIDOC_COM000 is related to pricing issues in the SAP Customer Relationship Management (CRM) module. This message typically indicates that there is a problem with the pricing determination process for a document, such as a sales order or quotation.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Pricing Conditions: The pricing conditions required for the document may not be maintained in the system.
  Incorrect Pricing Procedure: The pricing procedure assigned to the document may not be set up correctly or may not be applicable to the specific transaction.
  Master Data Issues: There may be issues with the master data, such as customer master, material master, or condition records that are not properly maintained.
  Document Type Configuration: The document type being used may not have the correct pricing settings configured.
  Access Sequences: The access sequences for pricing conditions may not be set up correctly, leading to the inability to find the necessary pricing information.
  
  Solution:
  To resolve the CRM_PRIDOC_COM000 error, you can take the following steps:
  
  
  Check Pricing Conditions:
  
  Go to the condition records (transaction code: VK11) and verify that the necessary pricing conditions are maintained for the relevant customer and material.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the document type. Ensure that it is correctly configured and includes all necessary condition types.
  
  
  
  Validate Master Data:
  
  Ensure that the customer master and material master data are complete and accurate. Check for any missing or incorrect entries.
  
  
  
  Document Type Settings:
  
  Review the configuration of the document type being used. Ensure that it is set up to allow for pricing determination.
  
  
  
  Access Sequences:
  
  Check the access sequences for the pricing conditions to ensure they are correctly defined and that the system can find the relevant condition records.
  
  
  
  Debugging:
  
  If the issue persists, consider using the debugging tools in SAP to trace the pricing determination process and identify where it is failing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to pricing in CRM for additional guidance.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: VK11 (Create Condition), VK12 (Change Condition), VK13 (Display Condition).
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to pricing in CRM.
  Configuration: Review the configuration settings in SPRO under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_PRIDOC_COM000 error message.