How To Fix CRM_PRICING_MD407 - The price group for customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING_MD - Messages for the Pricing Set

• Message number: 407

• Message text: The price group for customer &1 does not exist

What causes this issue?

The <DS:DE.CRMT_PRICE_GRP>customer price group</> '&V1&' should be used
in the current business transaction. However, this customer price group
has not been defined for this in Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check your entry. If the customer price group '&V1&' should represent a
valid value, you must enter it in <DS:SIMG.CRM_PRI_GRP>Define Price
Groups (for Customers)</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING_MD407 - The price group for customer &1 does not exist ?

  The SAP error message CRM_PRICING_MD407 indicates that the price group for a specific customer does not exist in the system. This error typically arises during pricing determination processes in SAP CRM when the system attempts to retrieve pricing information based on the customer's price group, but cannot find a valid entry.
  Cause:
  
  Missing Price Group: The customer in question does not have a price group assigned in the system.
  Incorrect Configuration: The price group may not be configured correctly in the pricing procedure or may not exist in the relevant pricing master data.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer master or pricing conditions.
  Custom Logic: If there are custom enhancements or logic in the pricing determination process, they may not be handling the price group correctly.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code BP or XD03 for display).
  Verify if the price group is assigned to the customer. If not, assign a valid price group.
  
  
  
  Maintain Price Group:
  
  If the price group does not exist, you may need to create it. This can typically be done in the pricing condition records (transaction code VK11 for creating condition records).
  Ensure that the price group is defined in the relevant pricing procedure.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the sales area of the customer. Ensure that the price group is included in the pricing procedure and that the condition types are correctly configured.
  
  
  
  Check Condition Records:
  
  Use transaction code VK13 to display existing condition records for the price group and ensure that they are set up correctly.
  
  
  
  Consult Documentation:
  
  Review any documentation or guidelines related to pricing configuration in your organization to ensure compliance with business rules.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing determination process to identify where the failure occurs. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner (for customer master data)
  VK11: Create Condition Records
  VK13: Display Condition Records
  V/08: Maintain Pricing Procedures
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on pricing configuration.
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and modify customer master data and pricing conditions.
  
  
  By following these steps, you should be able to resolve the CRM_PRICING_MD407 error and ensure that the pricing determination process functions correctly for the affected customer.