How To Fix CRM_PRICING_MD405 - Customer pricing procedure &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRICING_MD - Messages for the Pricing Set

  • Message number: 405

  • Message text: Customer pricing procedure &1 does not exist

  • Show details Hide details
  • What causes this issue?

    The <DS:DE.CRMT_CUST_PRIC_PROC>customer pricing procedure</> '&V1&'
    should be used in the current business transaction.
    However, this customer pricing procedure has not been defined for this
    in Customizing.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check your entry. If the customer pricing procedure '&V1&' should
    represent a valid value, you must enter it in
    <DS:SIMG.CRM_PRC_KALK001>Determing Pricing Procedures</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRICING_MD405 - Customer pricing procedure &1 does not exist ?

    The SAP error message CRM_PRICING_MD405 indicates that the customer pricing procedure specified in the system does not exist. This error typically arises in the context of pricing in SAP CRM (Customer Relationship Management) when the system is unable to find the relevant pricing procedure for a customer.

    Cause:

    1. Missing Pricing Procedure: The specified customer pricing procedure is not defined in the system.
    2. Incorrect Configuration: The configuration settings for the customer pricing procedure may be incorrect or incomplete.
    3. Customer Master Data: The customer master data may not be properly maintained, leading to the absence of a valid pricing procedure.
    4. Sales Area: The sales area (Sales Organization, Distribution Channel, and Division) may not be correctly set up or may not correspond to the pricing procedure.

    Solution:

    1. Check Pricing Procedure Configuration:

      • Go to the transaction code SPRO (SAP Reference IMG).
      • Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Pricing Procedures.
      • Verify if the pricing procedure in question exists. If it does not, you may need to create it or adjust the existing ones.
    2. Assign Pricing Procedure to Customer:

      • Use transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
      • Check the customer master data to ensure that the correct pricing procedure is assigned to the customer. This is usually found under the Sales Area Data section.
    3. Check Customer Master Data:

      • Ensure that the customer master data is complete and correctly maintained, including the sales area, customer group, and other relevant fields.
    4. Review Sales Area Settings:

      • Ensure that the sales area associated with the customer is correctly configured and that the pricing procedure is assigned to that sales area.
    5. Consult Documentation: If you are unsure about the pricing procedure or how to configure it, refer to SAP documentation or consult with your SAP functional consultant.

    Related Information:

    • Transaction Codes:
      • SPRO for configuration settings.
      • XD02 or VD02 for customer master data maintenance.
    • Pricing Procedure: A pricing procedure is a set of rules that determine how prices are calculated for sales documents in SAP.
    • Sales Area: A combination of Sales Organization, Distribution Channel, and Division that is used to define the sales structure in SAP.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and pricing procedures.

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