How To Fix CRM_PRICING_I003 - Error during calculation of recurring fees

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING_I - Messages for the Pricing Item

• Message number: 003

• Message text: Error during calculation of recurring fees

What causes this issue?

Time unit &V1& cannot be converted to &V2&.

System Response

Subscription order will be created with critical errors.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Time unit conversion is only permitted between Day and Week or Month and
Year. Please assign a billing plan cycle according this conversion rule.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING_I003 - Error during calculation of recurring fees ?

  The SAP error message CRM_PRICING_I003, which indicates "Error during calculation of recurring fees," typically arises in the context of pricing calculations within the SAP Customer Relationship Management (CRM) module. This error can occur during the processing of sales orders, service orders, or contracts that involve recurring fees, such as subscriptions or maintenance contracts.
  Causes:
  
  Configuration Issues: Incorrect configuration of pricing procedures or condition types related to recurring fees can lead to this error.
  Missing Master Data: Required master data (e.g., pricing conditions, customer master data, or product master data) may be incomplete or missing.
  Inconsistent Data: There may be inconsistencies in the data used for pricing calculations, such as invalid or outdated condition records.
  Custom Code Issues: If there are custom enhancements or user exits that modify pricing logic, they may introduce errors.
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected behavior during pricing calculations.
  
  Solutions:
  
  Check Configuration: Review the pricing procedure and ensure that all necessary condition types for recurring fees are correctly configured. Make sure that the pricing procedure is assigned to the relevant sales area.
  Validate Master Data: Ensure that all required master data is complete and accurate. Check the condition records for recurring fees and ensure they are maintained correctly.
  Analyze Pricing Conditions: Use transaction codes like VK13 to check the condition records for recurring fees. Ensure that the conditions are valid and applicable to the transaction.
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the error occurs. This may require technical expertise.
  Check for Notes and Patches: Look for SAP Notes or patches that may address known issues related to pricing calculations. You can use the SAP Support Portal to search for relevant notes.
  Consult Documentation: Review SAP documentation or help files related to pricing and recurring fees for additional insights and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, VK11, VK12, and VK13 for managing pricing conditions.
  SAP Notes: Regularly check SAP Notes for updates or fixes related to CRM pricing issues.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  Testing: After making changes, conduct thorough testing to ensure that the pricing calculations work as expected without triggering the error.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.