How To Fix CRM_PRICING_I002 - Recurring subscription items must use a periodic pricing condition type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING_I - Messages for the Pricing Item

• Message number: 002

• Message text: Recurring subscription items must use a periodic pricing condition type

What causes this issue?

You have created a subscription item that refers to a billing plan. In
this case, you must use a condition type for recurring prices.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Since the item contains recurring prices, use a condition type with the
calculation rules <LS>M</> (monthly price), <LS>N</> (yearly price),
<LS>O</> (daily price), or <LS>P</> (weekly price). In SAP delivery
Customizing, for example, the condition type PSMB is required.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING_I002 - Recurring subscription items must use a periodic pricing condition type ?

  The SAP error message CRM_PRICING_I002 indicates that there is an issue with the pricing conditions for recurring subscription items in the SAP CRM system. Specifically, it states that recurring subscription items must use a periodic pricing condition type. This error typically arises when the pricing conditions set for a subscription do not align with the requirements for recurring billing.
  Cause:
  The error occurs when:
  
  A subscription item is created with a pricing condition that is not defined as a periodic pricing condition type.
  The system expects a specific pricing condition type that supports periodic billing (e.g., monthly, quarterly, annually) for subscription items, but the provided condition type does not meet this requirement.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Pricing Condition Types:
  
  Review the pricing condition types assigned to the subscription item. Ensure that they are set up as periodic pricing condition types in the system.
  Common periodic pricing condition types include those that are defined for recurring billing, such as PR00 for standard pricing or any custom condition types that are configured for periodic billing.
  
  
  
  Modify Subscription Item:
  
  If the subscription item is incorrectly configured, modify it to use the appropriate periodic pricing condition type.
  You can do this by navigating to the subscription item in the CRM system and updating the pricing conditions.
  
  
  
  Configuration Settings:
  
  Check the configuration settings in the SAP system to ensure that the periodic pricing condition types are correctly defined and activated.
  This may involve working with your SAP configuration team to ensure that the pricing procedure for subscriptions is set up correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the subscription item again to ensure that the error no longer occurs and that the pricing is calculated correctly.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on pricing condition types and how to configure them for subscription billing.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring periodic pricing conditions.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By ensuring that the correct periodic pricing condition types are used for recurring subscription items, you should be able to resolve the CRM_PRICING_I002 error effectively.