How To Fix CRM_PRICING102 - Entry for pricing set not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING - Messages for the Pricing Set

• Message number: 102

• Message text: Entry for pricing set not found

What causes this issue?

Reading error when trying to access pricing data. The cause may be a
program error or data inconsistency of your document data.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING102 - Entry for pricing set not found ?

  The SAP error message CRM_PRICING102: Entry for pricing set not found typically occurs in the context of pricing determination in SAP CRM (Customer Relationship Management) when the system is unable to find a valid pricing condition record for the specified pricing set. This can happen during sales order processing, quotations, or other pricing-related transactions.
  Causes:
  
  Missing Pricing Conditions: The most common cause is that the required pricing conditions (like discounts, surcharges, taxes, etc.) have not been maintained in the system for the specific pricing set.
  Incorrect Pricing Procedure: The pricing procedure assigned to the transaction may not be correctly configured or may not include the necessary condition types.
  Invalid or Incomplete Master Data: The customer master, material master, or other related master data may not be set up correctly, leading to the absence of relevant pricing conditions.
  Pricing Set Configuration: The pricing set itself may not be properly defined or activated in the system.
  Sales Area Issues: The sales area (combination of sales organization, distribution channel, and division) may not have the necessary pricing conditions defined.
  
  Solutions:
  
  
  Check Pricing Conditions:
  
  Go to the transaction code VK13 (Display Condition) and check if the required pricing conditions exist for the relevant pricing set.
  If they do not exist, create the necessary condition records using VK11 (Create Condition).
  
  
  
  Review Pricing Procedure:
  
  Use transaction code V/08 to review the pricing procedure assigned to the sales document type.
  Ensure that the pricing procedure includes all necessary condition types.
  
  
  
  Verify Master Data:
  
  Check the customer master data (transaction code XD03) and material master data (transaction code MM03) to ensure they are correctly set up and linked to the appropriate pricing conditions.
  
  
  
  Check Sales Area:
  
  Ensure that the sales area is correctly defined and that the pricing conditions are maintained for that specific sales area.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing determination process to identify where the failure occurs. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configuration settings related to pricing in your system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11: Create Condition
  VK13: Display Condition
  V/08: Maintain Pricing Procedures
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on pricing configuration.
  
  
  Training and Documentation: Consider reviewing SAP training materials or documentation related to pricing in SAP CRM for a deeper understanding of how pricing works and how to troubleshoot related issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PRICING102 error in your SAP system.