How To Fix CRM_PRICING103 - Error when reading organizational data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING - Messages for the Pricing Set

• Message number: 103

• Message text: Error when reading organizational data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING103 - Error when reading organizational data ?

  The SAP error message CRM_PRICING103 typically indicates an issue with reading organizational data during pricing determination in the SAP CRM system. This error can occur for various reasons, often related to configuration or data inconsistencies. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing Organizational Data: The organizational data required for pricing (such as sales organization, distribution channel, or plant) may not be properly maintained in the system.
  Incorrect Configuration: There may be issues with the configuration of pricing procedures, condition records, or organizational units.
  Data Inconsistencies: There could be inconsistencies in the master data (like customer or material master) that are affecting the pricing determination process.
  Authorization Issues: The user may not have the necessary authorizations to access the organizational data.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  
  Solutions:
  
  
  Check Organizational Data:
  
  Verify that all necessary organizational units (sales organization, distribution channel, etc.) are correctly set up in the system.
  Ensure that the organizational data is correctly assigned to the relevant master data (customers, materials).
  
  
  
  Review Pricing Configuration:
  
  Check the pricing procedure configuration in the SAP system to ensure that it is correctly set up and that all required condition types are included.
  Ensure that the condition records for pricing are maintained for the relevant organizational units.
  
  
  
  Validate Master Data:
  
  Review the customer and material master data for any inconsistencies or missing information that could affect pricing.
  Ensure that the relevant master data is active and correctly linked to the organizational units.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the organizational data required for pricing.
  
  
  
  System Logs and Notes:
  
  Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  Look for SAP Notes related to the error message CRM_PRICING103 in the SAP Support Portal, as there may be specific fixes or patches available.
  
  
  
  Testing:
  
  Perform tests with different organizational units or scenarios to isolate the issue and determine if it is specific to certain configurations or data.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition), VK12 (Change Condition), or VK13 (Display Condition) to manage pricing conditions.
  SAP Help Portal: Refer to the SAP Help Portal for detailed documentation on pricing in SAP CRM.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can perform a deeper analysis of the system configuration and data.