How To Fix CRM_PRICING100 - Internal error: set Guid without reference objects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING - Messages for the Pricing Set

• Message number: 100

• Message text: Internal error: set Guid without reference objects

What causes this issue?

An internal error has occurred (data inconsistency).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The reference for the pricing data is invalid.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING100 - Internal error: set Guid without reference objects ?

  The SAP error message "CRM_PRICING100 Internal error: set Guid without reference objects" typically occurs in the context of pricing in SAP CRM (Customer Relationship Management). This error indicates that there is an issue with the internal processing of pricing data, specifically related to GUIDs (Globally Unique Identifiers) that are expected to reference certain objects but are not found.
  Causes:
  
  Missing Reference Objects: The error often arises when the system expects certain reference objects (like pricing conditions, products, or other related entities) to be present but cannot find them.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrectly configured pricing conditions or master data.
  Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they might not be handling certain scenarios correctly, leading to this error.
  System Bugs: Occasionally, this error can be triggered by bugs in the SAP system itself, especially if you are on an older version or have not applied the latest patches.
  
  Solutions:
  
  Check Reference Objects: Verify that all necessary reference objects (like pricing conditions, products, etc.) are correctly set up and available in the system. Ensure that the relevant master data is complete and accurate.
  Review Custom Code: If there are any custom enhancements related to pricing, review the code to ensure it is correctly handling the creation and referencing of GUIDs.
  Debugging: Use the SAP debugger to trace the execution flow when the error occurs. This can help identify the exact point of failure and the missing reference objects.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Consult SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and pricing.
  Pricing Procedure: Understand the pricing procedure configuration in your system, including condition types, access sequences, and how they relate to the GUIDs.
  Master Data: Ensure that all relevant master data (customers, materials, etc.) is correctly maintained in the system.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_PRICING100 Internal error: set Guid without reference objects" error in your SAP CRM system.