How To Fix CRM_PRDXI031 - No extraction object exists for product type &1, object family &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRDXI - Message for CRM Product XI Connection

• Message number: 031

• Message text: No extraction object exists for product type &1, object family &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRDXI031 - No extraction object exists for product type &1, object family &2 ?

  The SAP error message CRM_PRDXI031 indicates that there is no extraction object available for the specified product type and object family in the SAP CRM system. This error typically arises during data extraction processes, such as when trying to extract product data for reporting or integration purposes.
  Cause:
  
  Missing Extraction Object: The primary cause of this error is that the extraction object for the specified product type and object family has not been defined or activated in the system.
  Configuration Issues: There may be configuration issues in the SAP CRM system that prevent the extraction object from being recognized.
  Incorrect Product Type/Object Family: The product type or object family specified in the extraction request may be incorrect or not aligned with the existing configuration.
  Transport Issues: If the extraction object was recently transported from another system, it may not have been properly activated or configured in the target system.
  
  Solution:
  
  
  Check Extraction Object Configuration:
  
  Go to the SAP CRM system and check the configuration for the extraction object related to the specified product type and object family.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to review the product types and their configurations.
  
  
  
  Define/Activate Extraction Object:
  
  If the extraction object does not exist, you may need to define it. This can typically be done in the SAP Customizing Implementation Guide (IMG) under the relevant section for product data extraction.
  Ensure that the extraction object is activated.
  
  
  
  Verify Product Type and Object Family:
  
  Double-check the product type and object family being used in the extraction request. Ensure they match the definitions in the system.
  
  
  
  Transport Management:
  
  If the extraction object was recently transported, ensure that all necessary transport requests have been successfully imported and activated in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific extraction object and its configuration for any additional steps or requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SPRO (Customizing).
  SAP Notes: Search for SAP Notes related to CRM extraction issues, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PRDXI031 error in your SAP system.