How To Fix CRM_PRDXI023 - Field &1 of segment &2 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRDXI - Message for CRM Product XI Connection

• Message number: 023

• Message text: Field &1 of segment &2 missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRDXI023 - Field &1 of segment &2 missing ?

  The SAP error message CRM_PRDXI023, which states "Field &1 of segment &2 missing," typically occurs in the context of data processing in SAP CRM (Customer Relationship Management) systems, particularly when dealing with data transfer or integration scenarios. This error indicates that a required field in a specific segment of the data structure is missing during processing.
  Cause:
  
  Missing Data: The most common cause is that the required field (denoted by &1) in the specified segment (denoted by &2) is not populated in the data being processed. This could be due to incomplete data entry or issues in data extraction from source systems.
  Mapping Issues: If you are using middleware (like SAP PI/PO) for data transfer, there might be mapping issues where the source field is not correctly mapped to the target field in the SAP system.
  Configuration Issues: There may be configuration settings in the CRM system that require certain fields to be filled, and if they are not, this error will be triggered.
  Data Format Issues: The data being sent might not conform to the expected format, leading to missing fields during processing.
  
  Solution:
  
  Check Data Completeness: Review the data being sent to the SAP system to ensure that all required fields are populated. This may involve checking the source system or the data extraction process.
  Review Mapping: If using middleware, check the mapping configuration to ensure that all required fields are correctly mapped from the source to the target.
  Configuration Review: Verify the configuration settings in the SAP CRM system to understand which fields are mandatory and ensure that they are being populated correctly.
  Debugging: Use transaction codes like SLG1 (Application Log) to check for detailed logs that might provide more context on the error. This can help identify the specific data causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific segment and field mentioned in the error message for additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_MKTPL, or others depending on the context of the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Model: Understanding the data model of the CRM system can help identify which fields are mandatory and how they relate to each other.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that data is being processed correctly.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert familiar with your specific SAP environment.