How To Fix CRM_PRDXI001 - Error reading change pointer for &1

CRM_PRDXI001 - Overview

• Message type: E = Error

• Message class: CRM_PRDXI - Message for CRM Product XI Connection

• Message number: 001

• Message text: Error reading change pointer for &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRDXI001 - Error reading change pointer for &1 ?

  The SAP error message CRM_PRDXI001 indicates that there is an issue with reading the change pointer for a specific object in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios where the system is trying to process change pointers for data replication or integration tasks, and it cannot find or access the required change pointer data.
  Causes:
  
  Missing Change Pointer: The change pointer for the specified object (&1) may not exist in the database.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from reading the change pointer.
  Authorization Issues: The user or process attempting to read the change pointer may not have the necessary authorizations.
  
  Configuration Issues: Incorrect configuration settings in the CRM system or related middleware (like SAP PI/PO) can lead to this error.
  Database Issues: There may be underlying database issues, such as locks or corruption, that prevent access to the change pointer data.
  
  Solutions:
  
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