How To Fix CRM_POOL_LINK_API010 - Business transaction category &1 is not valid for pool linkage

CRM_POOL_LINK_API010 - Overview

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 010

• Message text: Business transaction category &1 is not valid for pool linkage

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API010 - Business transaction category &1 is not valid for pool linkage ?

  The SAP error message CRM_POOL_LINK_API010 indicates that the business transaction category specified in your operation is not valid for pool linkage. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to link business transactions to a pool (like a service pool or a sales pool) that does not accept the specified transaction category.
  
  Cause:
  
  Invalid Business Transaction Category: The business transaction category you are trying to use is not configured to be linked to the specified pool.
  
  Configuration Issues: There may be a misconfiguration in the system regarding the allowed business transaction categories for the pool linkage.
  Data Entry Error: The business transaction category might have been entered incorrectly, leading to the system not recognizing it.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP CRM and verify the settings for the pool linkage.
  Ensure that the business transaction category you are trying to use is allowed for the specific pool