How To Fix CRM_POOL_LINK_API009 - Illegal transaction type/item type combination in table CRMC_POOL_LINK

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 009

• Message text: Illegal transaction type/item type combination in table CRMC_POOL_LINK

What causes this issue?

The combination of transaction type "Pool Contract" &SYST-MSGV1& and
"Contract" SYST-MSGV2& and their corresponding item categories, "Pool
Contract" &SYST-MSGV3& and "Contract" &SYST-MSGV4&, is not possible.

System Response

The system rejects the pool linkage.

How to fix this error?

To permit the combination, define an appropriate entry in table
CRMC_POOL_LINK.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API009 - Illegal transaction type/item type combination in table CRMC_POOL_LINK ?

  The SAP error message CRM_POOL_LINK_API009 indicates that there is an illegal transaction type/item type combination in the table CRMC_POOL_LINK. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to link or associate certain transaction types with item types that are not compatible or valid according to the system's configuration.
  Causes:
  
  Incorrect Configuration: The transaction type or item type may not be properly configured in the system. This could be due to missing or incorrect settings in the customizing settings for CRM.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as trying to link a transaction type that does not support the specified item type.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling the transaction/item type combinations correctly.
  Version Mismatch: If there are different versions of the CRM system or if the system has been recently upgraded, there may be compatibility issues with transaction and item types.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO) and verify the configuration for transaction types and item types.
  Ensure that the combinations you are trying to use are valid and properly defined in the system.
  
  
  
  Review Data:
  
  Check the data being processed to ensure that the transaction type and item type being linked are compatible.
  Look for any data inconsistencies or errors in the records that are being processed.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the code that is generating the error to identify the exact point of failure and the data being processed at that time.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction and item types you are working with to ensure you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may have additional insights or patches that can resolve the issue.
  
  
  
  Related Information:
  
  Transaction Types: These are used to categorize different types of business transactions in CRM, such as sales orders, service requests, etc.
  Item Types: These define the nature of the items being processed within a transaction, such as products, services, or other offerings.
  CRMC_POOL_LINK Table: This table is used to manage the links between different transaction types and item types in the CRM system.
  
  By following the above steps, you should be able to identify the cause of the error and implement a solution to resolve it.