How To Fix CRM_POOL_LINK_API011 - Object type &1 is not valid for object type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 011

• Message text: Object type &1 is not valid for object type &2

What causes this issue?

The System recognized the object item types are not assigned to the
business ojectype header as allowed in table CRMC_BUS_POOL_C

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please use one of the allowed combinations of table CRMC_BUS_POOL_C

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API011 - Object type &1 is not valid for object type &2 ?

  The SAP error message CRM_POOL_LINK_API011, which states "Object type &1 is not valid for object type &2," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the linkage or relationship between different object types in the system. This error indicates that the system is trying to link two object types that are not compatible or valid for the operation being performed.
  Cause:
  
  Invalid Object Type: The object type specified in the error message (&1) is not valid for the object type (&2) you are trying to link it to. This could be due to a misconfiguration or an incorrect assumption about the relationship between the two object types.
  Data Integrity Issues: There may be issues with the data integrity in the CRM system, such as missing or incorrectly defined object types.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling object types correctly, leading to this error.
  Configuration Issues: The configuration settings for object types in the CRM system may not be set up correctly, leading to incompatibility.
  
  Solution:
  
  Check Object Types: Verify that the object types you are trying to link are indeed compatible. Consult the SAP documentation or configuration settings to understand the valid relationships between object types.
  Review Custom Code: If there are any custom developments, review the code to ensure that it correctly handles the object types and their relationships.
  Data Consistency Check: Perform a data consistency check to ensure that all object types are correctly defined and that there are no missing or corrupted entries.
  Configuration Review: Review the configuration settings for the object types in the CRM system. Ensure that the object types are correctly defined and that their relationships are properly configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on resolving it.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the object types can be linked as intended.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM object types and their relationships.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing object types and their relationships (e.g., CRMD_ORDER for managing CRM orders).
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they may have access to logs and deeper system insights.