How To Fix CRM_PML_UIU037 - Text element not created. ID '&1' already exists as subject element

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML_UIU - Personalized Mails: UI specific messages

• Message number: 037

• Message text: Text element not created. ID '&1' already exists as subject element

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML_UIU037 - Text element not created. ID '&1' already exists as subject element ?

  The SAP error message CRM_PML_UIU037 indicates that there is an attempt to create a text element (subject element) with an ID that already exists in the system. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module when dealing with text elements for various objects, such as business partners, activities, or other CRM-related entities.
  Cause:
  The error is caused by the following:
  
  You are trying to create a new text element with an ID that is already in use.
  The system enforces uniqueness for text element IDs, and the ID you are trying to use is already associated with another text element.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Text Elements:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check if the text element with the specified ID already exists.
  You can also use the relevant table (e.g., CRMD_ORDER_TEXT) to search for existing entries.
  
  
  
  Use a Different ID:
  
  If the ID is already in use, consider using a different, unique ID for the new text element you are trying to create.
  
  
  
  Modify Existing Text Element:
  
  If you need to update or modify the existing text element, you can do so instead of creating a new one. This can be done through the appropriate transaction or program.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to text elements in CRM to ensure you are following the correct procedures for creating and managing text elements.
  
  
  
  Check for Custom Developments:
  
  If there are custom developments or enhancements in your SAP system, ensure that they are not interfering with the standard behavior of text element creation.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing CRM objects and text elements.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  System Logs: Review system logs (transaction SLG1) for additional details that may provide context for the error.
  
  By following these steps, you should be able to resolve the error and successfully manage text elements in your SAP CRM system.