How To Fix CRM_PML_UIU035 - Subject element not created. ID '&1' already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML_UIU - Personalized Mails: UI specific messages

• Message number: 035

• Message text: Subject element not created. ID '&1' already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML_UIU035 - Subject element not created. ID '&1' already exists ?

  The SAP error message CRM_PML_UIU035, which states "Subject element not created. ID '&1' already exists," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create a subject element (like a business partner, activity, or similar entity) that already exists in the system with the same identifier.
  Cause:
  
  
  Duplicate Entry: The most common cause of this error is that the system is trying to create a new subject element with an ID that already exists in the database. This can happen if:
  
  The ID is manually entered and already exists.
  There is a system process or batch job that is trying to create the same subject element concurrently.
  There is a misunderstanding of the ID generation logic, leading to attempts to create an ID that is not unique.
  
  
  
  Data Consistency Issues: Sometimes, inconsistencies in the database or issues with data synchronization can lead to this error.
  
  
  Solution:
  
  
  Check Existing IDs: Before creating a new subject element, check the existing entries in the system to ensure that the ID you are trying to use is not already in use. You can do this by querying the relevant database table or using transaction codes that allow you to view existing records.
  
  
  Use Unique IDs: If you are manually entering IDs, ensure that you are using a unique identifier that does not conflict with existing entries. If the system generates IDs, ensure that the generation logic is functioning correctly.
  
  
  Error Handling in Code: If this error is occurring in a custom program or enhancement, implement error handling to check for existing IDs before attempting to create a new subject element.
  
  
  Database Cleanup: If you suspect that there are orphaned or duplicate entries in the database, consider performing a cleanup or data consistency check. This may involve working with your SAP Basis team or using transaction codes like SE11 or SE16 to analyze the data.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific version of CRM you are using, as there may be known issues or patches that address this error.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that pertain to the subject elements you are working with.
  SAP Notes: Search for SAP Notes related to CRM_PML_UIU035 in the SAP Support Portal for any specific fixes or recommendations.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_PML_UIU035 effectively.