How To Fix CRM_PML155 - Mail form '&1' will be replaced by transported version

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 155

• Message text: Mail form '&1' will be replaced by transported version

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML155 - Mail form '&1' will be replaced by transported version ?

  The SAP error message CRM_PML155 indicates that a mail form (specifically, a form used for email communication in the SAP Customer Relationship Management (CRM) system) is being replaced by a transported version. This typically occurs when a mail form has been modified in the development environment and is being transported to a different environment (like production), where the existing version of the mail form will be overwritten by the transported version.
  Cause:
  
  Transport Request: The mail form has been included in a transport request and is being moved from one SAP system to another (e.g., from development to quality assurance or production).
  Version Conflict: There is a version conflict between the existing mail form in the target system and the one being transported. The system is notifying you that the existing version will be replaced.
  
  Solution:
  
  Review the Transport Request: Check the transport request that includes the mail form. Ensure that the changes made to the mail form are intended and that you are aware of what modifications are being transported.
  Backup Existing Form: If necessary, back up the existing version of the mail form in the target system before the transport is applied. This can be done by exporting the form or documenting its current state.
  Test the Transport: After the transport is applied, test the mail form in the target system to ensure that it functions as expected and that the changes are correct.
  Communicate Changes: If the mail form is used by multiple users or departments, communicate the changes to relevant stakeholders to avoid confusion.
  
  Related Information:
  
  Mail Forms in SAP CRM: Mail forms are used to format emails sent from the SAP CRM system. They can include dynamic content based on the data in the CRM system.
  Transport Management System (TMS): Understand how the TMS works in SAP, as it is responsible for managing the transport of objects between different SAP systems.
  Version Management: Familiarize yourself with version management in SAP, which can help you track changes and manage different versions of objects like mail forms.
  
  If you continue to experience issues or if the message is unexpected, consider reaching out to your SAP Basis or development team for further assistance. They can provide insights into the transport process and help resolve any conflicts.