How To Fix CRM_PML152 - Inconsistent Customizing settings; contact technical support

CRM_PML152 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 152

• Message text: Inconsistent Customizing settings; contact technical support

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

For the Customizing activity <LS>Define Categories for URLs</>, the
settings differ between the source system and the target system.
Check that the settings in the source system and the target system are
identical.

Error message extract from SAP system. Copyright SAP SE.

CRM_PML152 - Details

• The SAP error message CRM_PML152 indicates that there are inconsistent customizing settings in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are discrepancies in the configuration settings related to the Product Management and Logistics (PML) module.
  
  Cause:
  
  Inconsistent Configuration: The error often occurs due to inconsistencies in the customizing settings for product management, such as missing or incorrect entries in the customizing tables.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be inconsistencies if the transport did not include all necessary objects or if there were manual changes that were not properly synchronized.
  Missing Dependencies: Certain settings may depend on other configurations that are not set up correctly or are missing altogether.
  Version Mismatch: If there are different versions of the software or components, it may lead to inconsistencies.
  
  
  Solution:
  
  Check Customizing Settings: Review the customizing settings in the SAP system. You