How To Fix CRM_PML071 - Content attribute &1 cannot be mapped onto a fallback attachment ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 071

• Message text: Content attribute &1 cannot be mapped onto a fallback attachment ID

What causes this issue?

Media attribute &V1& cannot be mapped onto a fallback attachment ID,
possibly because it is too long.

System Response

No fallback attachment ID is available for media attribute &V1&.

How to fix this error?

Ensure that media corresponding to media attribute &V1& is available in
all situations so that there is no need to use a fallback.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML071 - Content attribute &1 cannot be mapped onto a fallback attachment ID ?

  The SAP error message CRM_PML071 indicates that there is an issue with mapping a content attribute to a fallback attachment ID in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios involving document management or content management where attachments or documents are being processed.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Missing or Incorrect Mapping: The content attribute specified in the error message cannot be mapped to a fallback attachment ID, possibly due to incorrect configuration or missing entries in the mapping table.
  
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing attributes or incorrect data types.
  
  
  Configuration Issues: The configuration settings for the content management or document management system may not be set up correctly, leading to issues in mapping.
  
  
  System Updates or Changes: Recent updates or changes in the system might have affected the existing mappings or configurations.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the content management or document management system. Ensure that all necessary mappings are correctly defined.
  
  
  Verify Data: Check the data being processed to ensure that all required attributes are present and correctly formatted. Look for any missing or incorrect entries.
  
  
  Mapping Table: Investigate the mapping table that links content attributes to fallback attachment IDs. Ensure that the necessary entries exist and are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the CRM_PML071 error for any specific guidance or updates that may address the issue.
  
  
  Debugging: If you have access to debugging tools, you can trace the process to identify where the mapping fails. This may provide insights into the root cause of the issue.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error details and any relevant context to help them diagnose the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to content management in SAP CRM, such as CRMD_ORDER for managing orders and SCDO for document management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PML071 error message.