How To Fix CRM_PKGRL002 - As per rule &1 item needs to have same paym terms as item with product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PKGRL - Message class for package rules

• Message number: 002

• Message text: As per rule &1 item needs to have same paym terms as item with product &2

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_PKGRL002 - As per rule &1 item needs to have same paym terms as item with product &2 ?

  The SAP error message CRM_PKGRL002 indicates that there is a mismatch in payment terms between items in a sales document (like a sales order or quotation) in the SAP CRM system. Specifically, the error states that an item must have the same payment terms as another item that is associated with a specific product.
  Cause:
  This error typically occurs due to the following reasons:
  
  Different Payment Terms: The items in the sales document have different payment terms, which is not allowed based on the defined business rules or configuration in the system.
  Product-Specific Rules: There may be specific rules set up in the system that require certain products to have uniform payment terms across all items in the document.
  Configuration Settings: The configuration in the SAP system may enforce that all items in a package or related items must share the same payment terms.
  
  Solution:
  To resolve the CRM_PKGRL002 error, you can take the following steps:
  
  
  Check Payment Terms: Review the payment terms assigned to each item in the sales document. Ensure that they are consistent across all items.
  
  
  Modify Payment Terms: If you find discrepancies, modify the payment terms of the items so that they match. You can do this by:
  
  Editing the sales document and changing the payment terms for the affected items.
  Ensuring that the payment terms for the product in question are set correctly.
  
  
  
  Review Configuration: If the issue persists, check the configuration settings in the SAP system related to payment terms and product rules. You may need to consult with your SAP administrator or functional consultant to understand the specific rules that are causing this error.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for more details on payment terms and related configuration settings.
  
  
  Testing: After making the necessary changes, test the sales document again to ensure that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to manage sales documents.
  Customizing Settings: The relevant customizing settings can be found in the SAP IMG (Implementation Guide) under Sales and Distribution (SD) > Basic Functions > Payment Terms.
  User Exits or BAdIs: If your organization has custom logic implemented, check for any user exits or BAdIs that might be enforcing these rules.
  
  If you continue to experience issues, it may be beneficial to reach out to your SAP support team for further assistance.