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Message type: E = Error
Message class: CRM_PKGRL - Message class for package rules
Message number: 001
Message text: As per rule &1 item needs to have same end date as item with product &2
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CRM_PKGRL001
- As per rule &1 item needs to have same end date as item with product &2 ?The SAP error message CRM_PKGRL001 indicates that there is a mismatch in the end dates of items in a package or product bundle. Specifically, it states that an item must have the same end date as another item that is associated with a specific product. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with product packages or bundles that have specific rules regarding their validity periods.
Cause:
- End Date Mismatch: The primary cause of this error is that the end date of the item being processed does not match the end date of another item in the same package or bundle that is linked to a specific product.
- Configuration Rules: There may be configuration rules set up in the system that require certain items to have synchronized end dates to ensure consistency in product offerings.
- Data Entry Error: It could also be a result of incorrect data entry where the end dates were not aligned as required.
Solution:
- Check End Dates: Review the end dates of the items involved. Ensure that the end date of the item you are trying to process matches the end date of the related item with the specified product.
- Adjust Dates: If there is a discrepancy, adjust the end date of the item you are working with to match the required end date.
- Review Configuration: If this is a recurring issue, review the configuration settings in the CRM system to understand the rules governing end dates for product packages. You may need to consult with a system administrator or a functional consultant.
- Data Consistency: Ensure that all related items in the package have consistent validity periods. This may involve checking multiple items and making necessary adjustments.
- Testing: After making changes, test the transaction again to ensure that the error is resolved.
Related Information:
By following these steps, you should be able to resolve the CRM_PKGRL001 error and ensure that your product items are configured correctly within the SAP system.
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