How To Fix CRM_PKGRL000 - As per rule &1 item needs to have same start date as item with product &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PKGRL - Message class for package rules

  • Message number: 000

  • Message text: As per rule &1 item needs to have same start date as item with product &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PKGRL000 - As per rule &1 item needs to have same start date as item with product &2 ?

    The SAP error message CRM_PKGRL000 indicates that there is a rule violation in the context of package relationships in SAP CRM (Customer Relationship Management). Specifically, this error occurs when an item in a package does not have the same start date as another item that is related to it, based on the defined rules for package relationships.

    Cause:

    The error is triggered when:

    • You are trying to create or modify a package that contains multiple items.
    • The items in the package have different start dates, which violates the business rules set in the system.
    • The system expects certain items to have the same start date due to their relationship or dependency on each other.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Item Dates: Review the start dates of the items in the package. Ensure that the items that are related or dependent on each other have the same start date.

    2. Modify Start Dates: If you find discrepancies, modify the start dates of the items so that they align with the required rules. You can do this in the item details within the package.

    3. Review Package Rules: Check the configuration of package rules in your SAP system. Ensure that the rules are set up correctly and that you understand the dependencies between items.

    4. Consult Documentation: Refer to the SAP documentation or help files related to package management and item relationships to understand the specific rules that apply to your scenario.

    5. Testing: After making the necessary changes, test the package creation or modification again to ensure that the error is resolved.

    6. Seek Help: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to package management in SAP CRM, such as CRMD_ORDER for managing sales orders and packages.
    • Business Rules: Understand the business rules that govern package relationships in your organization, as these may vary based on industry and specific business processes.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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