How To Fix CRM_PAYCARD_AUTH019 - Cannot delete authorization due to a technical error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PAYCARD_AUTH -

• Message number: 019

• Message text: Cannot delete authorization due to a technical error

What causes this issue?

The system was unable to delete the authorization because it could not
connect to the SAP digital payments add-on.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PAYCARD_AUTH019 - Cannot delete authorization due to a technical error ?

  The SAP error message CRM_PAYCARD_AUTH019 indicates that there is a technical issue preventing the deletion of an authorization in the SAP Customer Relationship Management (CRM) system. This error can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Possible Causes:
  
  Database Locking: The authorization record may be locked by another process or user, preventing deletion.
  Data Integrity Issues: There may be inconsistencies or integrity issues in the database that are causing the deletion to fail.
  Authorization Issues: The user may not have the necessary permissions to delete the authorization.
  Technical Errors: There could be underlying technical issues, such as problems with the application server or database connectivity.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard deletion process.
  
  Solutions:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the authorization record. If a lock