How To Fix CRM_ORDPRP_I036 - You can't add an object in object list because item is completed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDPRP_I - Messages for PRP

• Message number: 036

• Message text: You can't add an object in object list because item is completed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDPRP_I036 - You can't add an object in object list because item is completed. ?

  The SAP error message CRM_ORDPRP_I036 indicates that you are trying to add an object to an object list in a CRM order, but the item you are attempting to add is marked as "completed." This typically means that the item has already been processed to a point where it cannot accept further modifications or additions.
  Cause:
  
  Item Status: The item you are trying to add to the object list has a status that indicates it is completed. This could be due to various reasons, such as the item being fully delivered, invoiced, or otherwise finalized in the system.
  Business Logic: The business rules defined in the CRM system may prevent modifications to completed items to maintain data integrity and prevent inconsistencies.
  
  Solution:
  
  Check Item Status: Review the status of the item in question. You can do this by navigating to the order details and checking the status of the specific item. If it is indeed completed, you will not be able to add new objects to it.
  Modify the Order: If you need to add an object, consider whether you can create a new item in the order instead of modifying the completed one. This may involve creating a new line item or a new order altogether.
  Reopen the Item: If your business process allows it, you may be able to change the status of the item back to a modifiable state. This typically requires specific authorizations and may not be advisable depending on your organization's policies.
  Consult Documentation: Review the relevant SAP documentation or consult with your SAP support team to understand the implications of changing item statuses and the best practices for handling completed items.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER for order management, where you can view and manage order items.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to orders and items within the CRM system.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  Business Process: Understand your organization's business processes regarding order management to ensure compliance with internal policies when handling completed items.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored guidance based on your specific system configuration and business processes.