How To Fix CRM_ORDPRP_I038 - Object list contains duplicate objects.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDPRP_I - Messages for PRP

  • Message number: 038

  • Message text: Object list contains duplicate objects.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDPRP_I038 - Object list contains duplicate objects. ?

    The SAP error message CRM_ORDPRP_I038 indicates that there are duplicate objects in the object list when processing a transaction in the SAP CRM system. This error typically occurs in scenarios where multiple entries are being processed, such as during the creation or modification of sales orders, service orders, or other related documents.

    Cause:

    The error is caused by the presence of duplicate entries in the object list that is being processed. This can happen due to various reasons, including:

    • Duplicate line items in the order or transaction.
    • Incorrect data entry or data import processes that lead to the same object being added multiple times.
    • Issues with the configuration or customization of the CRM system that allow duplicates to be created.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check for Duplicates:

      • Review the object list that is being processed to identify any duplicate entries. This can often be done by examining the transaction data in the relevant screens or using transaction codes like CRMD_ORDER to view the order details.
    2. Remove Duplicates:

      • If duplicates are found, remove the redundant entries from the object list. Ensure that each object is unique before proceeding with the transaction.
    3. Data Validation:

      • Implement data validation checks in your data entry processes to prevent duplicates from being created in the first place. This may involve customizing the user interface or using validation rules.
    4. Review Custom Code:

      • If you have custom code or enhancements in your CRM system, review them to ensure they are not inadvertently creating duplicates. Debugging the relevant code may help identify the issue.
    5. Consult Documentation:

      • Check SAP Notes and documentation for any known issues or patches related to this error message. SAP may have provided updates or fixes that address this specific issue.
    6. Testing:

      • After making changes, conduct thorough testing to ensure that the issue is resolved and that no new duplicates are being created.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you navigate and troubleshoot order-related issues.
    • SAP Notes: Search for SAP Notes related to CRM_ORDPRP_I038 in the SAP Support Portal for additional insights or solutions provided by SAP.
    • User Exits and BAdIs: If you are using user exits or Business Add-Ins (BAdIs) in your CRM implementation, review them to ensure they are not contributing to the duplication issue.

    By following these steps, you should be able to identify and resolve the cause of the CRM_ORDPRP_I038 error in your SAP system.

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