How To Fix CRM_ORDERADM_I507 - The item category '&1' is not permitted for product '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 507

• Message text: The item category '&1' is not permitted for product '&2'

What causes this issue?

The item category &V1& is not allowed in Customizing for item category
determination of the specified transaction type, or in the item
category group of the product &V2&.

System Response

The system does not allow the item to be processed further.

How to fix this error?

Check the entry.
You can display the specified input options. Place the cursor in the
document on the field <ZK>Item category
</> and choose F4 = input options

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I507 - The item category '&1' is not permitted for product '&2' ?

  The SAP error message CRM_ORDERADM_I507 indicates that the item category specified in the order is not permitted for the product in question. This typically occurs in the context of sales orders, service orders, or other CRM-related transactions where item categories are defined for products.
  Cause:
  
  Item Category Configuration: The item category may not be configured to be used with the specific product in the system. This can happen if the item category is not assigned to the product type or if there are restrictions in the configuration.
  Product Status: The product may be in a status that does not allow it to be sold or ordered with the specified item category.
  Product-Item Category Relationship: There may be a missing or incorrect relationship between the product and the item category in the configuration settings.
  Sales Area: The sales area (Sales Organization, Distribution Channel, Division) may not be correctly set up for the product and item category combination.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system (Transaction code: SPRO).
  Navigate to the relevant path for item category determination and ensure that the item category is allowed for the product type.
  
  
  
  Review Product Master Data:
  
  Check the product master data to ensure that it is correctly set up and that the status allows for the specified item category.
  Ensure that the product is active and not blocked for sales.
  
  
  
  Verify Product-Item Category Assignment:
  
  Check the assignment of item categories to the product in the system. This can be done in the product master data or through the item category determination settings.
  
  
  
  Check Sales Area Settings:
  
  Ensure that the sales area is correctly defined for the product and that the item category is valid for that sales area.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or configuration guides for your specific SAP version to ensure that all settings are correctly applied.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing Implementation Guide)
  CRMD_ORDER (Order Management)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that the user has the necessary permissions to access and modify the relevant configurations.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and order management.