How To Fix CRM_ORDERADM_I012 - Recursion occured in item hierarchy. &1 <-> &2

CRM_ORDERADM_I012 - Overview

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 012

• Message text: Recursion occured in item hierarchy. &1 <-> &2

What causes this issue?

While structuring the lower-level items, the system has discovered that
the sub-item &V1& is already an entered higher-level item for the item
&V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the entries for the higher/lower-level items.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I012 - Recursion occured in item hierarchy. &1 <-> &2 ?

  The SAP error message CRM_ORDERADM_I012 with the description "Recursion occurred in item hierarchy. &1 <-> &2" typically indicates that there is a recursive relationship in the item hierarchy of a CRM order. This means that an item is referencing itself, either directly or indirectly, which creates a loop that the system cannot resolve.
  
  Cause:
  
  Incorrect Item Hierarchy Configuration: The most common cause of this error is an incorrect configuration of the item hierarchy where an item is set as a parent of itself or there is a circular reference between items.
  Data Integrity Issues: There may be issues with the data integrity in the order items, such as incorrect parent-child relationships.
  Custom Logic: If there are custom enhancements or logic implemented in the system, they might inadvertently create recursive relationships.
  
  
  Solution:
  
  
  Check Item Hierarchy: Review the item hierarchy for the order in question. Ensure that no item is set as its own parent and that there