How To Fix CRM_ORDERADM_I010 - Item &1 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 010

• Message text: Item &1 cannot be deleted

What causes this issue?

The item could not be deleted. Possible reasons for this are:
The item has already been delivered or billed.
The item has been transferred to a downstream system.

System Response

The item appears again in the item list.
The message remains as long as the document has been saved or the
changes have been rejected.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Messages that appeared during the deletion check:

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I010 - Item &1 cannot be deleted ?

  The SAP error message CRM_ORDERADM_I010, which states "Item &1 cannot be deleted," typically occurs in the context of SAP Customer Relationship Management (CRM) when attempting to delete an item from a sales order, service order, or any other CRM document. Here are the common causes, potential solutions, and related information for this error:
  Causes:
  
  Item Status: The item may be in a status that does not allow deletion. For example, if the item has already been processed (e.g., delivered, invoiced), it cannot be deleted.
  Dependencies: The item may have dependencies or relationships with other items or documents that prevent its deletion.
  Custom Logic: There may be custom business logic or validations implemented in the system that restrict the deletion of certain items.
  Document Type Restrictions: Certain document types may have restrictions on item deletion based on business rules.
  Incomplete Data: The item may not have all the required data or may be in an incomplete state.
  
  Solutions:
  
  Check Item Status: Review the status of the item you are trying to delete. If it has been processed, you may need to reverse or cancel the related documents (e.g., delivery, invoice) before deletion.
  Review Dependencies: Check if the item is linked to other items or documents. If so, you may need to delete or modify those dependencies first.
  Custom Logic Review: If there are custom validations or logic in place, consult with your SAP development team to understand the restrictions and see if adjustments can be made.
  Use Transaction Codes: Use transaction codes like CRM_ORDER or CRM_ORDERADM_I to navigate to the order and check the item details and status.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for additional insights or updates.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it seems to be a system bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_I, and others that may help in managing orders and items.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to delete items in the CRM system.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.