How To Fix CRM_ORDERADM_I011 - Error when publishing event: '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 011

• Message text: Error when publishing event: '&1'

What causes this issue?

An error has occurred while publishing a result. This means that
processing steps possibly depending on this are not executed, and the
item can contain unreliable data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I011 - Error when publishing event: '&1' ?

  The SAP error message CRM_ORDERADM_I011 typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue with publishing an event related to an order. The message indicates that there was a problem during the event publishing process, and it usually includes a specific identifier (represented by '&1') that refers to the order or event in question.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the order that is being processed.
  Configuration Issues: The event publishing configuration may not be set up correctly in the system.
  Authorization Problems: The user or process attempting to publish the event may not have the necessary authorizations.
  System Performance: If the system is under heavy load, it may fail to process the event in a timely manner.
  Technical Issues: There could be underlying technical issues, such as problems with the middleware or communication between systems.
  
  Solution:
  To resolve the CRM_ORDERADM_I011 error, you can take the following steps:
  
  Check the Order Data: Verify that the order associated with the event is complete and does not have any missing or inconsistent data.
  Review Event Configuration: Ensure that the event publishing configuration is correctly set up in the system. This includes checking the settings in transaction codes like SWETYPV (for event type) and SWF_WORKFLOW (for workflow settings).
  Authorization Check: Confirm that the user or process has the necessary authorizations to publish events. You can check this in transaction SU53 after the error occurs.
  Monitor System Performance: Check the system performance and logs to see if there are any issues that could be affecting the event publishing process.
  Check Middleware: If you are using middleware (like SAP PI/PO), ensure that it is functioning correctly and that there are no connectivity issues.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  Reprocess the Event: If the issue is transient, you may try to reprocess the event manually or through a batch job.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWETYPV, SWF_WORKFLOW, and SLG1 for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM event management and publishing to understand the expected configurations and processes.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.