How To Fix CRM_ORDERADM_H091 - The business transaction number must not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_H - Output for Administration Header

• Message number: 091

• Message text: The business transaction number must not be changed

What causes this issue?

The transaction number cannot be entered or changed under the following
conditions:
The transaction type for the document is incorrect.
The transaction type does not allow an external number range.
The transaction number is not in the external number range assigned to
the transaction type.
The transaction number was already entered correctly. It is not
possible to make any more changes.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_H091 - The business transaction number must not be changed ?

  The SAP error message CRM_ORDERADM_H091, which states "The business transaction number must not be changed," typically occurs in the context of CRM (Customer Relationship Management) transactions when there is an attempt to modify a business transaction that is not allowed to be changed after it has been created. This error is often related to the integrity of the business process and the data associated with it.
  Cause:
  
  Business Transaction Integrity: The business transaction number is a unique identifier for a specific transaction. Changing it could lead to inconsistencies in the data and disrupt the business process.
  System Configuration: The system may be configured to prevent changes to certain fields after a transaction has been saved or processed.
  User Actions: A user may inadvertently attempt to change the business transaction number while editing a CRM order or related document.
  
  Solution:
  
  Do Not Change the Business Transaction Number: The simplest solution is to avoid attempting to change the business transaction number. If you need to make changes, consider whether you can do so without altering this field.
  Check User Permissions: Ensure that the user has the appropriate permissions to make changes to the transaction. If the user is not authorized to make certain changes, this could trigger the error.
  Review Configuration Settings: If you believe that changes should be allowed, review the configuration settings in the SAP system. Consult with your SAP administrator or functional consultant to determine if there are settings that can be adjusted.
  Create a New Transaction: If changes are necessary and the business transaction number cannot be modified, consider creating a new transaction instead of modifying the existing one.
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may be related to order management, such as CRM_ORDER or CRM_ORDERADM.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They may have specific guidance or patches available for your version of SAP.
  Documentation: Review the SAP Help Portal or other documentation for detailed information on business transactions and their management within SAP CRM.
  
  By following these steps, you should be able to address the error message CRM_ORDERADM_H091 effectively.