How To Fix CRM_ORDERADM_H102 - Error when saving administrative headers

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_H - Output for Administration Header

• Message number: 102

• Message text: Error when saving administrative headers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_H102 - Error when saving administrative headers ?

  The SAP error message CRM_ORDERADM_H102 typically occurs when there is an issue with saving administrative headers in the SAP CRM system. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or issues with the underlying database.
  Causes:
  
  Missing Mandatory Fields: Certain fields in the administrative header may be required but not filled in.
  Data Inconsistencies: There may be inconsistencies in the data being saved, such as invalid references or incorrect data types.
  Authorization Issues: The user may not have the necessary permissions to save the changes.
  Custom Code or Enhancements: If there are custom developments or enhancements in the CRM system, they may interfere with the standard saving process.
  Database Locking: The database might be locked due to another transaction, preventing the save operation.
  
  Solutions:
  
  Check Mandatory Fields: Ensure that all required fields in the administrative header are filled out correctly.
  Validate Data: Review the data being entered for any inconsistencies or invalid entries. Use transaction codes like SE11 to check the data dictionary for field definitions.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to perform the save operation.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules to identify where the error occurs.
  Check Custom Code: If there are any custom enhancements or modifications, review them to ensure they are not causing the issue.
  Database Locks: Use transaction SM12 to check for any locks on the database that might be preventing the save operation. If locks are found, they may need to be released.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, SE11, SE80, and SM12 for debugging and data validation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  System Logs: Review system logs (transaction SLG1) for additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation for CRM order management to understand the structure and requirements of administrative headers.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.