How To Fix CRM_ORDERADM_H090 - The business transaction type must not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_H - Output for Administration Header

• Message number: 090

• Message text: The business transaction type must not be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_H090 - The business transaction type must not be changed ?

  The SAP error message CRM_ORDERADM_H090, which states "The business transaction type must not be changed," typically occurs in the context of CRM (Customer Relationship Management) transactions when there is an attempt to change the business transaction type of an existing order or document. This error is designed to prevent inconsistencies in the data and ensure that the integrity of the business process is maintained.
  Cause:
  
  Business Transaction Type Restrictions: The business transaction type is a key attribute of a CRM order that defines its behavior and processing. Changing it after the order has been created can lead to inconsistencies in the data model and processing logic.
  Status Management: The order may already have a status that is incompatible with the new business transaction type.
  Custom Logic: There may be custom validations or enhancements in place that enforce this restriction based on business rules.
  
  Solution:
  
  Do Not Change the Business Transaction Type: The simplest solution is to avoid changing the business transaction type of an existing order. If you need a different transaction type, consider creating a new order with the desired type.
  Review Business Process: If there is a legitimate business need to change the transaction type, review the business process and determine if it is possible to create a new order instead of modifying an existing one.
  Check Custom Code: If you have custom enhancements or modifications in your SAP system, review them to ensure they are not enforcing this restriction unnecessarily.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines regarding business transaction types to understand the implications of changing them.
  Contact SAP Support: If you believe this error is occurring incorrectly or if you need further assistance, consider reaching out to SAP support for guidance.
  
  Related Information:
  
  Transaction Types: Understand the different business transaction types available in your SAP CRM system and their implications on order processing.
  Order Status: Familiarize yourself with the status management of orders in SAP CRM, as certain statuses may restrict changes to the transaction type.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  User Training: Ensure that users are trained on the implications of changing business transaction types and the correct procedures to follow.
  
  By following these guidelines, you should be able to address the CRM_ORDERADM_H090 error effectively.