How To Fix CRM_ORDER_WORKPLACE014 - You have no existing workitems

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_WORKPLACE - Output Class for Application Workplace

• Message number: 014

• Message text: You have no existing workitems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_WORKPLACE014 - You have no existing workitems ?

  The SAP error message "CRM_ORDER_WORKPLACE014: You have no existing workitems" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access work items in the worklist, but there are no work items available for the user to view or process.
  Cause:
  
  No Work Items Assigned: The most common cause is that there are simply no work items assigned to the user or the specific work item type they are trying to access.
  User Authorization: The user may not have the necessary authorizations to view or process the work items.
  Work Item Deletion: Work items may have been deleted or completed, leading to an empty worklist.
  Filters Applied: There may be filters applied in the worklist that exclude all available work items.
  System Configuration: There could be issues with the configuration of the workflow or the work item processing in the SAP system.
  
  Solution:
  
  Check Work Item Assignment: Verify if there are any work items assigned to your user ID. You can do this by checking the relevant transaction codes (e.g., SWI1 for work item overview).
  Review Authorizations: Ensure that you have the necessary authorizations to view and process work items. You may need to contact your SAP security administrator to check your roles and authorizations.
  Clear Filters: If you have applied any filters in the worklist, try clearing them to see if any work items appear.
  Check Workflow Configuration: If you are responsible for workflow configuration, ensure that the workflows are set up correctly and that work items are being generated as expected.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate any underlying system issues or configurations that may be affecting work item generation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Overview), SWI2_FREQ (Work Items by Frequency), and SWI5 (Work Item Selection).
  SAP Notes: Check for any SAP Notes related to CRM work items or specific error messages that may provide additional insights or patches.
  Documentation: Review SAP documentation or help resources related to CRM workflows and work item management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.